Your local service centre in the USA

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Whether you need urgent repairs, a long-term optimisation partner, or support for an on-site project, our US service centres are here to help. Across our seven facilities in North America, we offer rebuild, refurbishment and repair services together with engineered solutions, training programmes and skills for hire.

Discover our service centres in Canada and Mexico.

Overview

Serving the mining industry across the USA

In a demanding environment, where productivity is everything, you need to know that there are specialists you can turn to. The skilled engineers at our US service centres are here to help.

From new part manufacturing to reconditioning, installation and even training, we are committed to minimising plant downtime – not just for the duration of the project, but for the long-term.

Find contact details, address and directions:

What we offer

Global expertise, full flowsheet support

Our state-of-the-art manufacturing facilities and one-of-a-kind equipment – like Big Bertha, one of the largest profile wire manufacturing machines in the world – ensures we have the capability to offer full flowsheet support to the cement and minerals industries across North America.

Our highly skilled technicians are committed to performing the work safely and accurately, and to delivering the highest quality results.

Our centres offer a complete product and service range, from expert advice to world-class alignment services and engineered-to-order solutions.

We utilise patented alignment methods, advanced equipment, and proprietary resurfacing machines to ensure precision in every aspect of the work.

As an OEM, we know the importance of a quality build. Our state-of-the-art equipment and decades of experience ensures every part we send you meets our highest quality standards

Why throw away what you can repair? Our refurbishment services ensure an as-new finish, so you can extend the life of parts and components.

Sioux City, Iowa

Our Sioux City service centre is known worldwide for its exceptional range of alignment services and engineered-to-order solutions, plus the skills the team brings to your onsite projects.

Evansville, Indiana

Specialising in pump, valve and cyclone rebuilds, our Evansville facility enables a fast turnaround on key equipment.

Tucson, Arizona

We are currently in the process of developing a state-of-the-art service centre in Tucson, Arizona, with an anticipated completion date set for the summer of 2024. This new facility will be a testament to our commitment to excellence and will further enhance our ability to serve our valued customers in the region.

Capabilities

A comprehensive range of services:

Management and/or delivery of spare parts
Production of basic components
Refurbishment and repair of wear parts
Training and assessments

Key benefits

Better support, reduced lead times

Waiting on parts and repairs can cost millions in lost productivity. Our local service centres, stocked with the most on-demand parts and components, enable you to get back to work quickly, safely and efficiently. With our exchange and repair programmes, you don’t even have to wait for equipment to be repaired – simply send us the worn or damaged part for refurbishment and we’ll send you an as-new replacement straight away.

Boost skills on site

We believe that increasing skills is one of the best pathways to greater efficiency on site. Our service centres make great training grounds for your teams to come and learn more about your equipment. We can also train on all aspects of safety, maintenance and operational best practice. If you’d prefer training at your own facility, we can do that too – simply give us a call and let us know what you need.