Our on-site services

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Expert on-site assistance and maintenance know-how

Whether your focus is on increasing capacity, minimising downtime, or reducing costs, our on-site services will help you meet your goals and maximise the potential of your entire plant.

Access all types of on-site services


Avoid unforeseen downtime and prevent failures before they occur. Production problems can stem from a wide range of essential plant equipment. In situations when failures do occur, we can help you quickly by identifying and repairing malfunctioning equipment, always with a view to minimising future occurrences.


With the right type of services and parts, you ensure not only equipment reliability and efficiency, but you also reduce your overall maintenance costs and the cost of ownership of equipment.


The on-site services we deliver include everything you need to meet your operational and business goals. 

Benefits of on-site services include:

  • A strong focus on safety
  • Optimised equipment condition
  • Regular and expert maintenance to maximise uptime
  • Higher productivity
  • Trouble-free operation
  • Optimised processes to meet the specific demands of your plant and market
  • Optimised operational and maintenance costs
  • Extended equipment lifetime
FLSmidth on-site - resurfacing kiln

Our on-site support includes


  • Electrical and instrumentation services
  • Commissioning
  • Inspections and audits
  • In-situ machining (including line boring)
  • Installation of products and parts
  • Shutdown support
  • Repair and refurbishment services: grinding, part replacement, alignment, upgrades
  • Condition monitoring
  • Performance monitoring and optimisation
  • Spare parts: consultancy, delivery, installation
  • Technical advisory service
  • Local language assistance


There are several services – for example, installations, repairs and rebuilds, and shutdown/outage support – that we offer as turnkey services. Turnkey services are on-site services that include technical advisory support, all the required tools, and a skilled workforce to complete the job according to high standards and specifications.



Find out exactly what shape your plant is in

Regular check-ups can help you maintain, optimise and improve all your plant equipment. Our equipment inspections are based on proven processes and make use of advanced measuring techniques. We provide diagnostic and reporting services for all plant equipment and give you practical recommendations and action plans to ensure that your equipment runs smoothly.

On-site customer services within industrial and process line measurement

FLSmidth has more then 25 years of experience in industrial and process line measurement. As a result, our team has all the necessary training and qualifications in order to work safely in various industrial environments including certificates such as SCC. 

Enhanced Service Agreement provides a foundation for continuous, sustainable improvement at a Kazakhstan mine

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