PlantLine™ Service Agreements

In order to achieve maximum value, performance and reliability from their process and quality control systems, plant managers in 180 cement and minerals plants around the world are turning to FLSmidth and their PlantLine™ Service Agreement.

PlantLine Service Agreements provide plant managers with 24/7 access to a remote support team who provide a high priority response as urgent issues arise, as well as routine support, maintenance and training.

In the video below, you will meet some of the managers who have established a PlantLine Service Agreement, and will learn of the value it delivers.

“Because of PlantLine, our system reliability improves and we get prompt service on time… with 24/7 support you can call any time and they give you immediate support.” KPC Limited

“We have the service agreement to increase our production, to reduce our costs and to reduce our downtime. At the end of the day, we’re getting a very high synergy. This is the target.” CRH Group.

LiveConnect™ Go2FLS technology is the backbone to FLSmidth’s PlantLine™ Service Agreements. It’s a state-of-the-art system that facilitates secure, remote access to critical plant systems, via the internet. Go2FLS recently celebrated its 10th birthday – that’s 10 years of outstanding remote service, troubleshooting, and engineering and commissioning support from a team comprised of up to 50 simultaneously-working supporters.