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FLSmidth acquires Mill-Ore Industries to boost local customer support in Canada
FLSmidth has acquired the assets of Mill-Ore Industries Inc., including facilities and equipment. All employees will transfer to FLSmidth. The investment is part of a long-term commitment to increase the level of service for customers in Eastern Canada.
Miners in Eastern Canada can now expect faster, personal and
local service, with support provided in French and English. This move is part
of our commitment to increase the level of service for French-speaking
customers and to streamline our overall service process.
We have for a period been evaluating local service units in
eastern Canada, with the target of growing business and improving customer
service. Mill-Ore Industries, which was an important Canadian service centre
for KREBS® pumps and cyclones, was chosen as the ideal acquisition. It will
continue to provide the same high level of service customers have associated
with Mill-Ore Industries, but will operate under the new name of FLSmidth
Service Center, Eastern Canada.
In the coming months, additional services will be rolled-out
to increase the service capabilities available through the centre. More
information will be announced in the coming months. For other FLSmidth
equipment and services, the order process remains unchanged and customers can
coordinate with the appropriate office.
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