Service Agreement
Sign a Service Agreement which gives you first priority to all services at attractive prices
The main purpose of a Service Agreement is to secure reduced system downtime and optimize system and plant performance.
The above can be secured by practicing regular maintenance supported and supervised by specialists from FLSmidth. During preventive maintenance visits, daily users and other responsible staff receive regular instruction and informal hands-on training.
Even though regular maintenance is the best prevention against system failures, your system will inevitably require service. FLSmidth recognizes the importance of instant support to avoid major production losses when a breakdown occurs.
With a signed Service Agreement you can get a direct and immediate access to support 24 hours a day in all matters concerning the functionality of the equipment and software delivered by FLSmidth.
A Service Agreement is customized to meet specific needs but typically includes the following services: