Total Lifecycle Support

Customers can feel confident that their investment in FLSmidth equipment is backed by world-class aftermarket support

Total Lifecycle Support

Customer Services

When measuring the benefits of FLSmidth, be sure to remember the value of the Total Life Cycle of our equipment. Operating and maintenance costs over the life of the equipment far outweigh the purchase price in most cases.

Customer Services

Equipment lifecycle support

FLSmidth will offer support through the life of our equipment. Beginning with installation, commissioning and advisory services, we can provide site management, process specialist support and first-time spares, among others. From spare parts, to audits, repairs and maintenance support, FLSmidth will always be available to address the needs of your plant.

Intelligent collaborative environment

The Intelligent Collaborative Environment, or ICE, allows FLSmidth to monitor the functions of your plant from a remote location, and be immediately alerted to any malfunctions or problems. It gives our specialists the opportunity to communicate with our field operators in real time and offer the best possible support.

Supercenters

The FLSmidth Supercenter is a partnership with our customers and the local community. Strategically located worldwide, Supercenters provide localized services to ensure timely delivery and support. Each Supercenter houses world-class personnel to assist with customers’ specific requirements. Add to that parts warehouses, conference rooms, office space, testing facilities and training centers and it’s easy to see how an FLSmidth Supercenter can give people the competitive advantage they’re looking for.