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24-h-hotline

In cases of emergency, our experienced technicians are at your disposal: 24 hours a day, 365 days a year. Technical problems will be solved by our 24-hour-hotline – as far a possible – initially on the telephone. Should repair on site be necessary, we will discuss further proceedings with you.

We guarantee for the fastest possible solution!

These informations help us, to solve your incident as fast as possible:
  • Information on your electronics in operation (CSC, MSR, CWS)
  • Information on the type of equipment in operation (DRW, FRW, etc.) and on which fuels are being dosed
  • Error information on the display of your dosing electronics or drive unit
  • Detailed description of the question or problem you have
  • Order number and fabrication number of your Pfister device (you will find the fabrication number at the device itself).
  • Your contact data:
      Name of your company
      Name of the contact person
      Street, number
      City, zip code
      E-mail
      Phone number
      Fax number
This is where you reach us in emergency,
24 hours a day, 365 days a year:
Phone: +49 821 7949 241