In order to receive efficient Remote Services a fast reliable and secure connection needs to be established from FLSmidth Automation directly to the plant's process control system.

This configuration gives unique possibilities for system services if and when the plant allows a specialist access to the control system from a distance. This saves expensive costs for travelling and specialist time on site.

Access to the plant process control network is established from dedicated PCs only used for Remote Services ensuring that only authorised personnel is allowed access.

With remote access to real-time process mimics, historic trends, diagnostic faceplates and all alarms/events on the plant's control system, it will be possible to receive assistance for troubleshooting, support, engineering, software maintenance and process optimization.

Establishing a Remote Access Solution is a one-time-only purchase.