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Mobile Notification - SMS

FLSmidth Automation has developed a utility that enables instant access to key figures and status information in your control system.

Mobile Notification utilizes the Short Messaging Service; available in most GSM based mobile networks around the world providing a widely available information dispatcher. The utility has been specially designed for use with the ECS Control System, with focus on industrial use.

Mobile Notification is a combination of the process knowledge at FLSmidth Automation and highly proven hardware.

Benefits and Features
Mobile Notification has been designed to help you share your production information:
  • Instant Information Access
  • Troubleshooting
  • Information on Request
  • Scheduled Notifications
  • Event Notifications

Instant Information Access
With Mobile Notification, you get instant access to any information you wish to provide; device status, production details, lab results troubleshooting information etc. Providing this information eases the communication overhead as everyone can have their information when, where and how they like it.

Troubleshooting
Mobile Notification is ideal for troubleshooting devices that can fail or malfunction. Mobile Notification can notify you of the current status at regular intervals or when something specific fails.

Scheduled Notifications
Scheduled notifications allow you to receive notifications on a regular basis. The plant manager may receive a message with the current production numbers directly on his/her mobile phone. Another example could be the maintenance engineer, who wishes to monitor how the status of a device develops over a certain time period.With scheduled notifications you can completely customize how and when you wish to receive your notifications. You can for example receive events on a regular basis, but excluding weekends.
 
Event Notifications
An event notification refers to an event in the control system that has been activated according to the profile specified. This allows a user to specify that he/she wish to be notified if a main motor stops or a notification could be sent when a temperature differs from a certain level. There are no limits as to what you can monitor.
 
Notification on Request
All users of Mobile Notification have the freedom to request information by sending a message to the Mobile Notification system. Moments later, the information will arrive at the mobile phone.
 
Notification Acknowledgement
Sometimes a message delivery is essential and it must be confirmed. You have several options as to how this could work:
  • Using the built-in delivery report that is submitted from the GSM gateway confirming that the message was delivered.
  • Asking users to reply to messages, confirming that the message has been delivered and read.
You have the option to create backup users that will receive messages, in case of failure in delivering the message. This ensures that at least one person receives the message.
In a worst case scenario, the operators can be notified through an alarm event in the control system.
Components

Mobile Notification contains four major components:

  • Server Module (dual capability)
  • Configuration User Interface
  • Operator Notification Sender
  • Multiple Mobile Devices (dual capability)

All of the components in Mobile Notification are easily installed and configured using an on-screen user guide.

The Server Module is the core of Mobile Notification. It is responsible for sending and receiving messages, along with generating messages based on Control System events.

The Configuration User Interface is responsible for configuring all aspects of Mobile Notification. The Configuration User Interface has been made to allow configuration from different angles, providing an extensible interface for managing mobile notifications.

The Operator Notification Sender allows for rapid submission of messages to users registered in the system. The system can be used to broadcast messages to a large amount of users or send a quick message to a single user (See Figure 1 below).

Mobile Notification supports multiple mobile devices, which can cooperate using dual technology, ensuring message delivery or supporting multiple networks for lower costs.

Figure 1: The Operator Notification Sender Interface Figure 2: Configuration User Interface: A Profile.

System requirements

Mobile Notification depends on the ECS backend and thus has requirements both to software versions, as well as hardware:

In order to communicate information with the GSM networks, a GSM Modem is required. The GSM modem primarily employed, is a triband modem, supporting most networks in the world, delivered in industrial housing suitable for hostile environments.

Mobile Notification - S...