Outsourcing plant operations to experts

Customer Services offers a full range of outsourcing services. We can take over individual “problem” processes or can manage and operate an entire facility – and just about everything in between.

A comprehensive Operation & Maintenance (O & M) contract from Customer Services can make the difference between cement production and profitable cement production. As production units become increasingly larger, the task of operating and maintaining manufacturing units is a growing challenge. Who better to understand the daily operational requirements of the plant and equipment than the people who design, manufacture, install and troubleshoot it?

A total service solution
Our O & M contracts offer a total service solution. We provide a highly professional management team, recruit and train all the operational staff, take full responsibility for satisfactory plant performance and keep the facility in top operating condition for the duration of the contract. We establish pre-planned maintenance schedules to avoid unexpected stoppages and expensive downtime. Moreover, an O & M contract with FLSmidth is your guarantee that both local and international standards of human rights, safety and health and environmental issues are satisfied.

Professional management teams
Selecting the right management team is vital for the overall performance of the staff employed at the plant – and for the ultimate success of the O & M contract. We appoint managerial staff in close consultation with our customers, to ensure that both competency and chemistry between individuals is right. Our management teams are supported by FLSmidth’s worldwide organisation, which makes every conceivable aspect of cement manufacturing expertise easily and rapidly available.

For additional information, please see Brochures.